Planet X Support Center
Everything you need to know about your high-performance sports gear and orders.
How long does shipping take for Planet X equipment?
Standard shipping typically takes 3-5 business days. For oversized fitness equipment or professional gear, delivery may take up to 7-10 business days depending on your location.
What is your return policy for athletic wear and gear?
We offer a 30-day return policy on all unused items in their original packaging. Please note that for hygiene reasons, base layers and swimwear cannot be returned once the seal is broken.
Does Planet X equipment come with a warranty?
Yes, all Planet X hardware and professional sports machinery come with a standard 12-month manufacturer warranty covering defects in materials and workmanship.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our live support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
How do I know which size is right for me?
Each product page features a detailed 'Size & Fit' guide. We recommend measuring yourself and comparing it to our charts, as high-performance athletic fits can vary by brand.