Planet X Returns & Exchanges

We want you to be fully satisfied with your gear, which is why we offer a 30-day return window for all unused sports equipment in its original packaging. If your purchase doesn't help you reach your peak performance, we'll make it right with a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Place the items in their original packaging, ensuring all tags are attached and the equipment is securely padded for transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Refund

  Drop your package at any authorized shipping location; once received and inspected, your refund will be processed within 5-7 business days.